Legal Document

Terms of Use

Last updated: September 2026 · Version 1.2

By accessing or using the Aranis platform, you agree to these Terms of Use. If you have any questions, contact us: contact@aranis.ai

1. Definitions

  • "Aranis" or "Platform": the risk centralization and intelligence SaaS operated by Aranis Tecnologia em Desenvolvimento de Software Não Customizável Ltda., accessible at app.aranis.ai
  • "Aranis Tecnologia": Aranis Tecnologia em Desenvolvimento de Software Não Customizável Ltda., CNPJ 68.129.114/0001-70, a Brazilian company, controller of the Aranis platform
  • "Client" or "Contracting Party": the legal entity that contracts and uses the Aranis platform
  • "User": any natural person authorized by the Client to access the platform
  • "Vendor": a third party assessed through the platform at the Client's request

2. Acceptance of terms

Accessing and using the Aranis platform constitutes full acceptance of these Terms of Use and the Privacy Policy. The representative who accepts these Terms on behalf of a company warrants that they have the authority to do so.

3. Service description

Aranis provides vendor security and compliance assessment through structured questionnaires, AI-automated analysis of the assessed controls, exposed-surface scanning, generation of consolidated risk reports, and an AI assistant to support operations. The services available vary according to the contracted plan (Essential, Professional, or Enterprise).

4. Registration and account

The Client is responsible for keeping access credentials confidential, for all activities carried out under its account, for immediately notifying Aranis of any unauthorized use (security@aranis.ai), and for ensuring that Users are duly authorized staff.

5. Plans, payment, and renewal

5.1 Available plans

  • Free plan: no charge, with limits on vendors, users, AI usage and storage. The limits in force are visible inside the account.
  • Subscription plans — Essential, Professional and Enterprise — with monthly or annual billing options.
  • For Startups plan: granted free of charge under the Aranis for Startups programme, governed by the programme terms in addition to these Terms of Use.

5.2 Billing and automatic renewal

Payment is processed by Stripe. Subscriptions renew automatically at the end of each period. Cancellation must be made at least 24 hours before the next renewal date. No charge or invoice is attached to the Free plan or to the For Startups plan.

5.3 Refunds

We do not offer refunds for partially used periods. In case of cancellation, access remains active until the end of the paid period.

5.4 Price changes

Aranis Tecnologia may change prices with 30 days' prior notice by email.

6. Acceptable use

It is expressly prohibited to use the platform for illegal or fraudulent purposes, attempt to access other clients' data, perform reverse engineering, use the AI outside the scope of vendor risk management, insert illegal content, or intentionally overload the infrastructure.

7. Intellectual property

The Aranis platform, including its code, interface, assessment methodology, control frameworks, and risk-scoring models, is the exclusive property of Aranis Tecnologia, protected by copyright and trade secret. Data entered by the Client remains the Client's property.

8. Confidentiality

Aranis Tecnologia treats all Client data as confidential, not disclosing it to third parties without express authorization, restricting internal access to what is strictly necessary, and adopting appropriate technical and organizational security measures.

9. Availability and support

Aranis Tecnologia uses reasonable efforts to keep the platform available but does not guarantee uninterrupted availability. Support is available at support@aranis.ai, with priority service for Enterprise clients.

10. Limitation of liability

The Aranis platform provides decision-support analyses and recommendations and does not replace legal, audit, or specialized consulting assessment. Aranis Tecnologia is not liable for decisions made solely on the basis of the platform's analyses.

Under no circumstances shall Aranis Tecnologia's total liability exceed the amount paid by the Client in the 12 months preceding the triggering event. For Clients on the Free plan or the For Startups plan, where no amount has been paid, the platform is provided as is.

11. Cancellation and termination

The Client may cancel the subscription at any time through account settings or by email at contact@aranis.ai. After termination, the Client has 30 days to export its data.

12. Governing law and jurisdiction

These Terms are governed by the laws of the Federative Republic of Brazil. The parties elect the courts of the District of Piracicaba, SP, waiving any other.

13. Contact